Privacy Policy

Effective Date: February 24, 2026  |  Last Updated: February 24, 2026

Battlefield Decks and Patios ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at https://battlefielddecks.com, use our services, or communicate with us via phone, email, or text message.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with us through our website sign-up forms, contact forms, quote request forms, or other communication channels:

• Full Name
• Email Address
• Phone Number (including mobile number)
• Physical Address (home or project address)

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies and tracking technologies, including:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Click behavior and interaction data

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide deck construction, patio installation, pool construction, and related services you have requested.
• Communication: To respond to inquiries, provide estimates, and communicate about your project.
• Appointment Scheduling and Reminders: To schedule consultations, send appointment confirmations, and provide timely reminders via SMS, email, or phone.
• Marketing Communications: To send promotional offers, seasonal specials, and company updates — only with your prior express consent.
• Service Improvement: To analyze website usage and improve our offerings, user experience, and customer service.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. SMS/Text Messaging Consent and Opt-In

3.1 How Consent Is Collected

SMS consent is collected through our website sign-up page and contact forms. When you provide your mobile phone number, you will be presented with an unchecked opt-in checkbox that you must voluntarily check to provide your express written consent to receive text messages from Battlefield Decks and Patios.

By checking the opt-in box, you agree to receive SMS/MMS messages from us, which may include:

• Appointment confirmations and reminders
• Follow-up messages related to your project
• Voice call text-backs
• Informational updates about our services

3.2 Mobile Information Sharing Restriction

3.3 Opting Out of SMS

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further SMS messages will be sent unless you re-subscribe. You may also reply HELP for assistance or contact us at battlefielddecksandpatios@gmail.com.

3.4 Message Frequency and Rates

Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan. Battlefield Decks and Patios is not responsible for any charges incurred from your carrier.

4. Cookies and Tracking Technologies

4.1 Technologies We Use

Our website uses cookies and similar tracking technologies to enhance your experience and gather analytical data. Specifically, we use:

• Google Analytics: To measure website traffic, user behavior, and site performance. This helps us understand how visitors interact with our site so we can improve content and navigation.
• Google Ads Tracking: To measure the effectiveness of our advertising campaigns, track conversions, and deliver remarketing ads to users who have previously visited our website.
• Meta (Facebook) Pixel: To track conversions from Facebook and Instagram advertisements, build targeted audiences for future ads, and deliver remarketing campaigns to people who have taken actions on our website.

4.2 Purpose of Tracking

These tools are used for performance measurement, conversion tracking, audience analytics, and remarketing purposes. They help us deliver relevant advertising and improve the quality of our services.

4.3 Managing Your Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to block or delete cookies, although doing so may affect website functionality. You can also opt out of personalized advertising through the following resources:

• Google Analytics Opt-Out Browser Add-on
• Google Ads Settings
• Facebook Ad Preferences

5. Data Security

Battlefield Decks and Patios takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to safeguard your data.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website, managing communications, or delivering services — only to the extent necessary to perform their functions.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Protection: To protect the rights, property, or safety of Battlefield Decks and Patios, our customers, or the public.

7. Your Rights and Choices

7.1 General Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete personal information.
• Delete your personal data, subject to certain legal exceptions.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at battlefielddecksandpatios@gmail.com. We will respond to your request within a reasonable timeframe.

7.2 Virginia Consumer Data Protection Act (VCDPA) Rights

If you are a resident of Virginia, you may have additional rights under the Virginia Consumer Data Protection Act (VCDPA), including:

• Right to Know: The right to confirm whether we are processing your personal data and to access that data.
• Right to Correct: The right to correct inaccuracies in your personal data.
• Right to Delete: The right to request deletion of your personal data.
• Right to Data Portability: The right to obtain a copy of your personal data in a portable and usable format.
• Right to Opt Out: The right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise your rights under the VCDPA, please submit a request to battlefielddecksandpatios@gmail.com. We will authenticate your request and respond within 45 days. If we decline your request, you have the right to appeal by contacting us at the same email address.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a person under 18, we will promptly delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: